Contact Information

Last updated: 16 June 2026

If you need help with an order, delivery, return, refund or general enquiry, please contact Miss Louise through our official support channels.

1. Official Support Channels

Email: help@misslouise.shop
Phone: +447481792474

2. Customer Support Hours

Our support is available during UK business hours.

Messages received outside UK business hours will be reviewed during the next business period.

3. Average Response Time

Our average response time is within 2 business days.

During busy periods, public holidays, supplier delays or high order volume, response times may be longer.

4. Business Address

Miss Louise
PINNACLE HOUSE BUSINESS CENTRE, LINLITHGOW BRIDGE
GROUND AND FIRST FLOOR
LINLITHGOW
WEST LOTHIAN
UNITED KINGDOM EH49 7SF

5. What to Include When Contacting Us

To help us respond quickly, please include:

Your full name.

Your order number.

The email address used at checkout.

A clear description of your request.

Photos or videos, if your request relates to a damaged, faulty or incorrect item.

6. Important Support Notice

Please contact us before returning any product.

Because Miss Louise operates using a dropshipping model, the commercial address listed above is not automatically a returns warehouse. Return instructions must be confirmed by our support team before any item is sent back.